Solinst Canada Ltd. Privacy Policy

This privacy policy applies to information collected through solinst.com and solinstcloud.com

We will use your information to respond to your requests. Your name, email and physical address may be shared with third parties to ship goods to you on our behalf. Your name, email address and company name are shared with Active Campaign and Clickfunnels, our marketing automation service providers, to send emails from our double opt-in email lists. Your email address is shared with third parties such as Google Ads, Facebook, Linkedin and X (formerly Twitter) in order to trigger relevant advertising and messaging campaigns. This information is encrypted during file transfer and is not personally identifiable. Your email address, phone number, first name, last name, country and zip code are shared with Google Ads in order to trigger relevant advertising and messaging campaigns.  This information is encrypted during file transfer and is not personally identifiable.  Furthermore, the data upload is Hashed using SHA256 method 32 bytes id in hex format (ie. example@gmail.com -> 264e53d93759bde067fd01ef2698f98d1253c730d12f021116f02eebcfa9ace6), then automatically deleted after the data has been processed.

Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.

Your Access To and Control Over Information: You may opt out of future contacts from us at any time via email instruments@solinst.com or phone (905) 873-2255. Inquiries / requests may include:

• What data we have about you, if any.

• Change/correct any data we have about you.

• Delete any data we have about you.

• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit information via solinst.com and solinstcloud.com, your information is protected both online and offline.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

For any questions or concerns regarding this privacy policy, contact us via telephone at (905) 873-2255 or via email instruments@solinst.com

 

Registration

In order to register your Solinst software, a user is required to give certain information (such as name, email address, company name, position and phone number). This information is used to contact you about updates to Solinst software, firmware and product related updates.

 

Sharing

We share aggregated demographic information with Google Analytics and Adobe Analytics to improve customer experience and website performance. When filling out a request for information or request for quote on Solinst.com, Solinst may forward the request onto our Exclusive Distributor operating in that geographic region with an email carbon copy to the user thereby keeping them informed of the communication with that third party.

 

Links

This web site may contain links to other sites. We are not responsible for the content or privacy practices of such other sites, and we encourage our users to be aware of this and to read the privacy statements of any other site that collects personally identifiable information.

 

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.